Terms & Conditions

Welcome to Industrial Laser Solutions (ABN 89 083 545 617, “we”, “us”, “our”). By
accessing or using our website (the “Site”) or purchasing products from us, you agree to be
bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General
These Terms & Conditions apply to all purchases made on our Site, which operates on the
Shopify platform. We may update these terms at any time, and the updated version will
apply from the date it’s published on the Site.

2. Products and Orders
 All products listed on the Site are subject to availability.
 We reserve the right to change product details, pricing, or discontinue products at
any time without notice.
 Once you place an order, you will receive an order confirmation. This does not
guarantee acceptance; we reserve the right to cancel or refuse any order (for
example, if stock is unavailable or payment issues arise).

3. Pricing and Payment
 All prices are shown in Australian Dollars (AUD) and include GST where applicable.
 Payment must be made at the time of order using the payment methods offered on
the Site.
 We use secure payment providers, and we do not store your full credit card details.

4. Shipping and Delivery
 We deliver across Australia and may offer international shipping (where specified).
 Shipping times are estimates only and may vary depending on your location and
order volume.
 We are not liable for delays caused by couriers, customs, or other factors beyond our
control.

5. Returns and Refunds
 Please check your order carefully upon delivery.
 We comply with Australian Consumer Law, which means you are entitled to a refund,
repair, or replacement for faulty or damaged goods.

 Change of mind returns are accepted at our discretion and may be subject to
restocking fees. To request a return, contact us at sales@industriallaser.com.au
within 7 days of receiving your order.

6. Warranty
 Our products may come with manufacturer warranties. Please check product details
for warranty information.
 We do not cover damage caused by misuse, incorrect installation, or unauthorised
modifications.

7. Intellectual Property
All content on this Site, including text, images, logos, and designs, is owned or licensed by
Industrial Laser Supplies and is protected under Australian copyright and intellectual
property laws. You may not reproduce, distribute, or use our content without permission.

8. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential
damages arising out of your use of the Site or products purchased, including loss of profits
or data.
Our total liability is limited to the amount paid by you for the product in question.

9. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will
be resolved in the courts of Victoria.

10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:

Industrial Laser Solutions

Email: sales@industriallaser.com.au
Phone: +61 3 9796 3055
Address: Factory 8, 17-23 Keppel Drive, Hallam, VIC, Australia